Information we collect
In running and maintaining our website we may collect and process the following data about you:
i. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data, and other communication data.
ii. Information provided voluntarily by you. For example, when you register for information or make a purchase.
iii. information that you provide when you communicate with us by any means.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
Use of your information
We use the information that we collect from you to provide our services to you. In addition to this, we may use the information for one or more of the following purposes:
i. To provide information to you that you request from us relating to our products or services.
ii. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
iii. To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services that we believe may interest you. Where such consent has been provided you can withdraw it at any time.
Storing your personal information
We currently store all information in the European Union and do not transmit it outside for any reason. However, in operating our website in the future it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing.
By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
Unfortunately, the sending of information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Disclosing your personal information
i. In the event that we sell any or all of our business to the buyer.
ii. Where we are legally required by law to disclose your personal information.
iii. To further fraud protection and reduce the risk of fraud.
Third party service providers
Like most companies, Route-Led LLP uses third party service providers to help run its business. As a result, customer data may be held on servers provided by Amazon Web Services, Microsoft 365, PayPal and Cardiff App Developers. Data held on these servers is held securely with protections like strong passwords, encryption and IP whitelisting to ensure that your data is kept confidential.
Third party links
Access to Information
In accordance with the GDPR legislation, you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.